Below, please find answers to the questions many students have when they first begin taking online, blended, remote, or web-supplemented courses at SUNY Broome. Please be sure to check back frequently as we are updating this page regularly.
How do I know if the course I signed up for is online, blended, remote, or face-to-face?
Courses with a “B” in the section number are Blended (ex: ENG 110 B01)
Courses with an “R” in the section number are Synchronous Remote (ex: ENG 110 R01)
Courses that do not contain one of the designators above are traditional, Face-to-Face courses (ex: ENG 110 01).
For a detailed description of each of these course types, please see Modalities (Instructional Methods) of Courses at SUNY Broome.
My course is listed as Remote Synchronous. How do I get to it?
How do I access Blackboard?
How do I find my Blackboard username and password?
I am able to log in to Blackboard, but my course is not listed. Who should I contact?
How do I contact my instructor?
Can I use my smartphone to access Blackboard?
Please note: The Mobile App does not contain all of the functionality that Blackboard has when accessed from a pc or laptop with a supported browser. Blackboard Mobile should NOT be used to complete assignments or to take quizzes or exams.
Which web browsers are compatible with online courses at SUNY Broome?
Is there training available for students on how to use Blackboard?
Blackboard Basics for Students is an organization in Blackboard that is set up in a similar fashion to Blackboard courses that you will see at SUNY Broome. The orientation is provided to get you up to speed with what online learning is all about, learn the skills needed for success, and show you where to find help. This orientation is appropriate for both students who are new to learning online through Blackboard as well as returning students who want to brush up on their skills!
Completion of the Blackboard Basics for Students orientation is required for many of the fully online courses offered at SUNY Broome. You can get a jump start on your courses by completing the orientation now!
Blackboard Basics can be found on the main Home Page in Blackboard at broome.open.suny.edu.
How do I use Collaborate Ultra for Remote lectures?
Blackboard also offers the following resources:
How do I use Zoom?
There are lots of resources available for participating in Zoom sessions. Below are links to some of the common things you’ll need to know for participating in your remote classes.