Below, please find answers to the questions many students have when they first begin taking online, blended, remote, or web-supplemented courses at SUNY Broome. Please be sure to check back frequently as we are updating this page regularly.
How do I know if the course I signed up for is online, blended, remote, or face-to-face?
Courses with a “B” in the section number are Blended (ex: ENG 110 B01)
Courses with an “R” in the section number are Synchronous Remote (ex: ENG 110 R01)
Courses with an “HF” in the section number are Hyflex (ex: ENG 110 HF1)
Courses that do not contain one of the designators above are traditional, Face-to-Face courses (ex: ENG 110 01).
For a detailed description of each of these course types, please see Modalities (Instructional Methods) of Courses at SUNY Broome.
Are all Y designated courses fully online? Will I have to come to campus?
How do I access my online course?
I am able to log in to Brightspace, but my course is not listed. Who should I contact?
How do I contact my instructor?
How do I check my system to make sure it is compatible with Brightspace?
Please select the link below to check your system for compatibility. The site will tell you if you are ready to go or if there are any issues you need to address in order to successfully use the Brightspace platform.
Is there training available for students on how to use Brightspace?
For additional information, please see our Accessing and Completing the Brightspace Student Orientation page.
Still have questions?
You can contact the SUNY Online HelpDesk during their extensive available hours, including evenings and weekend days. Hours are posted on their website.
Main Website for the SUNY Online HelpDesk
Phone Number: 844-673-6786